ftk999 Terms and Conditions

1. General Introduction

These terms and conditions ("Terms") form a legal agreement between ftk999 ("we", "our", "platform") and its users ("you", "member"). ftk999 operates a safe and reliable online casino and betting platform for players in Bangladesh.

By registering on ftk999, browsing the website, or using any of our services, you give your consent to these terms and conditions. These terms may be updated from time to time, and continued use of the platform after any update will be considered as your acceptance of the new terms.

These terms and conditions are effective under Bangladesh Standard Time (BST, UTC+6).

2. Eligibility and Age Requirements

To create an account and use services on ftk999, the following eligibility requirements must be met:

• You must be 21 years of age or older ("for persons aged 21 and above only").
• You must be a real person and may not use any bot or automated software.
• You must have the legal capacity to understand and comply with these terms.
• The same person may not create more than one account.

3. Account Registration and Management

3.1 Registration Guidelines

When creating an account on ftk999, you are required to provide accurate, complete, and up-to-date information. Providing false or misleading information may result in account termination and forfeiture of all balances.

3.2 Account Security

You are fully responsible for keeping your account password and login details confidential. Sharing login details with any third party is strictly prohibited. If you notice any suspicious activity on your account, notify our support team immediately.

3.3 Single Account Policy

Each person may create only one account. Creating multiple accounts will result in the closure of all associated accounts and forfeiture of the related balances.

4. Deposit and Withdrawal Policy

4.1 Deposit Rules

The following payment methods are accepted for depositing funds on ftk999: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳500 for any method.

• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts are strictly prohibited.
• Once a payment is successfully processed, the balance will be updated instantly.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Before submitting a withdrawal request, please ensure that:

• Your account identity has been fully verified.
• Any applicable bonus wagering requirements have been met.
• Withdrawals must be made using the same method used for the deposit (to prevent money laundering).

4.3 Fund Verification

ftk999 reserves the right to verify any deposit or withdrawal. In cases of suspicious or fraudulent transactions, payments may be placed on hold and a necessary investigation will be conducted.

5. Bonus and Promotion Terms

5.1 Welcome Bonus

New members receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example: a deposit of ৳1,000 earns a ৳1,200 bonus for a total balance of ৳2,200; a deposit of ৳10,000 earns a ৳5,000 bonus for a total balance of ৳15,000.

The wagering requirement for this bonus is 15x (the total of deposit plus bonus must be wagered 15 times).

5.2 General Bonus Rules

• Withdrawals cannot be made before the wagering requirements are met.
• Bets placed with bonus balance may be subject to restrictions.
• Any attempt to claim bonuses through multiple accounts or fraudulent means will result in cancellation of the bonus and any associated winnings.
• ftk999 reserves the right to modify or discontinue any promotion.
• Each bonus offer may have a specific validity period, and the bonus will be cancelled once that period expires.

5.3 VIP Program

ftk999 has 5 VIP tiers. Cashback rates are as follows:

• Bronze: up to 0.2% cashback per week
• Silver: up to 0.4% cashback per week
• Gold: up to 0.6% cashback per week
• Platinum: up to 0.8% cashback per week
• Diamond: up to 1.0% cashback per week

Advancement to higher VIP tiers depends on your regular participation and activity on the platform.

6. Prohibited Activities

The following activities are strictly prohibited on the ftk999 platform:

• Playing games using bots, scripts, or automated software.
• Collusion (gaining unfair advantage through arrangements between multiple players).
• Abusing the bonus system in a fraudulent manner.
• Using the platform for money laundering or illegal transfer of funds.
• Attempting to hack the platform's software or security systems.
• Attempting to access another user's account.
• Sharing offensive, harassing, or unlawful content.

If such activity is detected, the account will be closed immediately and the balance may be forfeited.

7. Gaming Policy and Fairness

7.1 Fair Play

ftk999 is committed to ensuring fair play. All games operated on our platform are provided by certified game suppliers, including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and others.

7.2 Game Outcomes

All game outcomes are determined through Random Number Generator (RNG) technology, which is completely unbiased and not predetermined. If a game result is voided due to a technical error, the related bet will be refunded.

7.3 Dispute Resolution

If you have a dispute regarding any game result or payment, please contact our support team via 24/7 live chat. The deadline for raising a dispute is within 7 days of the incident.

8. Privacy and Data Protection

ftk999 is committed to protecting your personal information. All data transfers are secured using SSL encryption technology. How your personal information is collected, used, and stored is described in detail in our Privacy Policy.

We do not sell your personal information to third parties. However, limited information may need to be shared with trusted partners for the purpose of operating the service.

9. Responsible Gaming

ftk999 believes in promoting a responsible gaming culture. Gaming is for entertainment, not addiction. We provide the following tools:

• The ability to set deposit limits.
• The option to temporarily or permanently close your account.
• A Self-exclusion program.
• 24/7 live chat support in Bengali.

If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming page and seek support.

10. Account Closure and Termination

10.1 Closure by You

You may request to close your account at any time via 24/7 live chat or email. Please withdraw any available balance before closing your account.

10.2 Closure by ftk999

ftk999 reserves the right to close or suspend your account under the following circumstances:

• Violation of these terms and conditions.
• Evidence of fraudulent or illegal activity.
• Extended inactivity (more than 12 months).
• Failure to complete account verification.

11. Limitation of Liability

ftk999 is not liable for the following:

• Financial losses arising from gaming — gaming always carries the possibility of loss.
• Losses arising from internet connection failures or third-party technical issues.
• Unauthorized access to your account due to your own negligence or security failure.
• Circumstances beyond our control (force majeure).

In any circumstance, ftk999's maximum liability will be limited to the amount of that specific transaction.

12. Intellectual Property and Content

All content, design, logos, graphics, and software on the ftk999 website are owned by or licensed to ftk999. You may:

• Use the platform for personal and non-commercial purposes.
• You may not copy, distribute, or modify the platform's content.
• You may not use ftk999's trademarks or brand elements.

13. Changes to Terms

ftk999 reserves the right to amend these terms and conditions at any time. For significant changes, we will provide a notification through the platform. Continued use of the platform after the updated terms are published will be considered as your acceptance of the new terms.

We recommend reviewing this page regularly.

14. Contact and Support

If you have any questions about these terms and conditions, please contact us:

• 24/7 Live Chat — get instant support in Bengali.
• Email: [email protected]

Our support team is available in Bengali 24 hours a day, 7 days a week to answer any of your questions.